Introduction
This document is an electronic record under the Information Technology Act, 2000, and its rules, as amended, requiring no physical or digital signatures. It complies with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, outlining the terms, regulations, and policies for accessing or using transhomepackers.com (the “Site”), operated by Trans Home Packers and Movers (the “Company”).
These Terms and Conditions govern your use of our relocation and warehousing services across India.
Acceptance of Terms
By accessing or using the Site or our services, you (the “User”) agree to these Terms and Conditions, as updated periodically, and our Privacy Policy. Continued use signifies acceptance. If you disagree, please do not use the Site or services.
Changes to Terms
The Company may modify these Terms and Conditions without prior notice. Updates will be posted on this page, and your continued use constitutes acceptance. We recommend reviewing this page periodically.
User Responsibilities
You agree to:
- Provide accurate, complete information for bookings or inquiries via the Site or our inquiry form.
- Use the Site and services for lawful purposes only.
- Avoid actions that disrupt Site functionality, such as hacking or spamming.
Service-Specific Terms
The following terms apply to our relocation and warehousing services:
- Booking Confirmation: Bookings are confirmed upon receipt of a deposit (as quoted) and required documents (e.g., ID proof for vehicle transport).
- Cancellation Policy: Cancellations made 48 hours before the scheduled service may receive a partial refund, subject to terms outlined at booking.
- Liability for Damages: The Company is not liable for damages due to natural disasters, riots, or customer negligence. Optional insurance is recommended.
- Storage Terms: Warehousing clients must adhere to payment schedules and access protocols, as detailed in our warehousing services.
Limitation of Liability
The Company strives to provide accurate Site content but does not guarantee its completeness or reliability. We are not liable for any direct, indirect, or consequential damages arising from Site use, service delays, or unforeseen events beyond our control.
Contact Information
For questions about these Terms and Conditions, contact us:
- Email: india@transhomepackers.com
- Phone: +91-8750064500
Frequently Asked Questions
Can I cancel my relocation booking?
Yes, cancellations made 48 hours before the scheduled service may qualify for a partial refund, subject to booking terms. Contact us at +91-8750064500 for details.
Is insurance required for my move?
Insurance is optional but recommended for protection against unforeseen damages. Learn more on our moving insurance page.
What happens if my goods are damaged?
We take utmost care, but damages due to natural disasters or customer negligence are not covered unless insured. File claims via our contact page.
Explore Our Services
Thank you for choosing Trans Home Packers and Movers. Learn more about our relocation, warehousing, or vehicle transportation services, or contact us at +91-8750064500 for a free quote!
